What personal data we collect and why we collect it
Sentrio collects data to enable us to operate the Services effectively, and to provide you with the best experiences on our website and our Services.
When you visit and navigate our website, we will collect and process some information with Google Analytics such as your IP address, web pages, time of visit, and browser information. We do this to better understand the interest we generate with our products and our company and to improve the user journey on our website.
We collect, process and keep this information for the purposes of our legitimate interests.
When you complete and submit a form to us via our website, we will collect and process data such as your name, phone number or email. This information identifies you and is therefore personal data.
We collect, process and keep this data in order to fulfill the request you make, i.e. for the purposes of our legitimate interests or for the performance of a contract with you.
Storaged data security
We take all the necessary technical and organisational security measures to protect all the data we collect and process via our website from loss and misuse. Data is stored in a secure operating environment that is not accessible to the public.
How long we retain your data
We may retain your personal information as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfill the purposes outlined in the policy. You can ask to close your account by contacting us at the details above, and we will delete your personal information on request.
We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
What rights you have over your data
Individuals who visit our website have certain legal rights that may arise (subject to the extent they are applicable and certain exceptions and limitations) when we collect and process data from the website.
This may include the rights to obtain confirmation of whether we hold certain information about them, to access such information, to obtain its correction or deletion in appropriate circumstances, the right to object to our handling of the information or to restrict our processing of the information.
We encourage you to contact us should you wish to exercise these rights or to find out more.
Individuals in the EU have the right to go directly to the relevant EU supervisory or legal authority, but we encourage them to contact us first so that we may try to resolve their concerns directly as best and as promptly as we can.
Please either email us at firstname.lastname@example.org or write to us at Sentrio Labs, Calle Castelló 23, 4º derecha, 28001, Madrid, Spain.